Malik: I did too. But I don't think that covers the reservation reminder emails that go out the day before.

Julie Zoril: true. this is what our reminder email looks like (I didn’t customize the notice here).

Malik: Thank you for showing me this. I didn't realize this was there. It doesn't encompass all I would like to state about the cancellation policy but it's definitely better than not listing it at all. Our cancellation policy is different for morning and evening classes. So this reminder is actually mistating our morning class cancellation policy.

Julie Zoril: :)